Real estate players have identified warehouses as a growing property class in Sub Saharan Africa. Unfortunately, the demand for warehouses outweighs the availability for the space required to satisfy consumers. The consumers today requires a modern warehouse space that is built to high technical specifications to support modern retailing, distribution and manufacturing practices. In addition to availability of a modern warehouse amenities such as security, power, water, internet access, access roads; today’s customers is increasingly demanding warehouses that enable convenient and efficient inventory management coupled with optimal use of warehouse space.
As such, Siginon Global Logistics has installed a state of the art system to streamline operations in its warehousing business. The new system enhances warehousing efficiency as well as gives customers the convenience to view their inventory remotely so long as there’s internet connection. The customers, through internet connected gadgets, will be able to remotely create orders, receive updates on stock movement and accurately locate inventory within the Siginon warehouse.
The cloud based system was installed at the Siginon Global Logistics, Nairobi warehouses in January 2018 and pre tested by a South African technology firm that has done similar installations across the globe. The 24 hour system will cover all inventories at the warehouses and comes with minimal pressure on the internet bandwidth. Winstone Akweyu, the Siginon Global Logistics Operations Manager adds, “The new warehouse management system has been driven by Siginon’s needed for continuous improvement, value addition as well as aligning the warehousing business with technological improvements in the logistics landscape.”
The Siginon warehousing customer today can today view their stock reports off site without the need for being physically present for a physical and usually tiring and time consuming stock take. This then provides the customer with the agility to make inventory decisions such as re-ordering, forecasting as well as maintaining just-in-time inventory to manage operational costs from any location.
Operationally, the system Siginon will provide great ease in generation of customer reports by interested as well as ease the billing process with an assurance of accuracy. Winstone concludes, “Today’s customer requires a warehousing partner who can add value to their business, give them peace of mind as well as be cost effective. This has to be world class. Therefore, the new Siginon Warehousing system inches us closer to where we want to be as a company; a World-class logistics provider.”
The logistics industry has seen a number of technological innovations that have provided customer satisfaction solutions that offer convenience, real time reports and cost savings.
By Meshack Kipturgo
While Kenya’s attention has been on the electioneering period, there have been a series of exciting acquisitions in the fresh produce industry that are gradually shaping the logistics industry particularly in the airfreight sector.
In the recent months, international logistics firms have snapped up Kenyan operators with a view to consolidate the gains and potential of the local perishables industry. These acquisitions are not only an endorsement by the international giants on the attractiveness and potential of the Kenya logistics industry but they will also shape the logistics industry; with benefits that will soon trickle down to all stakeholders.
The acquisitions of the local freight forwarders some of whom have held strong influence in Kenya’s fresh produce forwarding will open doors for the global firms to access the local fresh produce markets whose global demand continues to grow particularly in the European Union which has been a key market for fresh fruits, flowers, vegetables, all of which are sourced locally.
The recent acquisitions have also given the global players access to the Kenyan highly demanded market and in the process filled gaps in their logistics chains. With the backing of a large war chest backed by even stronger economies, we can speculate that there will be more acquisitions of local fresh produce freight forwarders, further consolidating the Kenyan market.
Tapping into the Kenyan market will also increase the scope of operations as the global freight forwarders will now have additional muscle to better negotiate for rates with airlines, warehouses and other related service providers and in turn drive down their costs of doing business, a boon for these transport and logistics firms. It is important to note that airlines, for one, are more willing to offer these global forwarders better rates than smaller competitors as the former can assure consistent and large volumes.
Due to the sensitivities of perishables exporting, exporters use more established companies that have world-class infrastructure that will ensure their produces fetches a premium price as buyers as well as assures the quality, freshness, well-packaged shipments delivered in a timely manner. As such, the Kenyan horticultural farmer stands to benefit by working with a global logistics company that has filled all the gaps in its value chain with chance to effectively market their produce in the key markets.
To the simple eye, the acquisitions taking place may appear to be a threat to local companies that have tirelessly worked over the years to meet international standards and access the fresh produce shipment market. However, this is far from it, these glo-cal (global and local) partnerships offer indigenous firms the opportunity to up their game to global standards and compete with global players.
At Siginon Group, we realized that as Kenya’s horticulture industry is growing, the tide will lift the ancillary fresh produce shipping industry to higher levels and this informed our decision to invest in Siginon Aviation’s Ksh1 billion cargo handling facility at Jomo Kenyatta International Airport (JKIA) in Nairobi as well as form partnerships with global cargo airlines serving key routes such as Europe, Middle East and Southern Africa to enable us to serve and effectively compete in these international markets.
Kenya is further set to soon commence direct flights to the US market following satisfying of statutory requirements for both countries. KQ should align itself to take first-mover advantage of this new route as the flagship airline for Kenya and freight shipments into the US. Direct US flights will create bigger market opportunities for the fresh produce airfreight industry in Kenya. The logistics players must therefore enhance their capacity to adequately serve exporters in these new markets as well as the traditional markets.
It is important to note that the wave of foreign and cash rich global companies buying up Kenyan firms is not limited to the fresh produce logistics market. The retail, banking, insurance and construction industries are also facing the same competition. However, the Kenyan companies in the aforementioned sectors continue to show great resilience in upping their game and thriving amidst strong competition. In fact in some areas such as banking and insurance, home grown brands command the lion’s share of the market. Local fresh produce shippers should also not be the exception by ceding the industry to global entrants. For the logistics industry to grow, we must show resilience, innovation and focus on meeting customer needs benchmarked globally.
The writer is the Group Managing Director at Siginon Group.